This article was last updated on April 16, 2022
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The union representing workers at the Ontario Disability Support Plan (ODSP) and Ontario Works (OW), Ontario Public Service Employees Union, has recently mentioned in a press statement that it had warned the government months in advance that the new computer system is flawed and might induce serious problems in the system.
President of the Ontario Public Service Employees Union, Warren (Smokey) Thomas, mentioned that the union informed the government about the new computer system, implemented on Nov. 12, 2014, to be having too many flaws. He said that “the government has spent four years and $250 million dollars on this system,” adding that “all it has accomplished so far is havoc in the offices, overpayments to recipients and now there’s a possibility some may not receive any money prior to the holidays. It’s a total mess and could have been avoided if the government had listened to the workers instead of relying on software consultants.”
Thomas announced to be sending a letter to the Minister of Community and Social Services in the next few days, urging her to immediately revert back to the old computer system until the problems are fixed. Thomas stated that “half of the 52 First Nations agencies have been permitted to ‘opt out’ of the new system and are still running on the old software, which works.” He added that “the old system is still operating, reliable, and can be used while this new system has the numerous problems eliminated. There are real, live people depending on this…they shouldn’t be held hostage because the government won’t admit they implemented a faulty computer program.”
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