B.C. E-Comm Enlists Top 10 Absurd 911 Calls

This article was last updated on April 16, 2022

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The regional emergency communication centre for southwest B.C., E-Comm, recently published its report enlisting the most absurd reasons to call 9-1-1 in 2013. According to the E-Comm 911 call-taker, Matthew Collins, “what people don’t realize is that when they call 9-1-1 for information or any other reason that is not an emergency, they’re tying up valuable resources that are meant to be at-the-ready for people who are in serious need of help.”

Among one of the most absurd reasons to call for emergency at 9-1-1 was a call when a callers kids didn’t want to go to bed or refused to give up the TV remote. In addition to that, someone called 9-1-1 when their newspaper went missing from their doorstep in the morning, when they needed a wakeup call or had their cellphone stuck in the garbage. Officials took the time to highlight that the emergency lines are exclusively there to help only those callers who are trapped in a situation involving police, fire, or medical emergencies and above all require immediate action since someone’s health, safety, or property is in jeopardy or a crime is in progress. It was stressed upon that if your reason to call 9-1-1 is not one of the above-mentioned, than your call is just a nuisance.

In a statement issued by E-Comm spokesperson, Jody Robertson, she mentioned that “9-1-1 is not an information line, it’s a lifeline. 9-1-1 call-takers cannot answers questions about power outages, when the clocks turn back or local or international events.”

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