This article was last updated on April 16, 2022
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Via Rail announced to have partially resumed its services on Saturday morning after hundreds of unsatisfied holiday weekend travellers were stranded due to a collision that caused closure of lines between Ottawa and Toronto, Toronto and Montreal on Friday night.
According to Via Rail, it had to close the corridor after one of its trains collided with a derailed car from a CN freight train about seven kilometres east of Gananoque. A spokesperson for Via Rail, Mylène Bélanger, explained that out of the almost 300 passengers on Via’s train en route to Toronto from Ottawa, only one received a minor scratch from the crash that took place around 2 p.m. She alleged that “we are very, very sorry about the inconveniences the situation may cause and this is beyond our control.” Bélanger stated that “it’s an unprecedented situation and it’s been a challenge to find motorcoaches to carry all our passengers.” According to Via Rail’s website on Saturday, the train service was scheduled to gradually resume throughout the day, later the site said service had resumed before 8:30 a.m. on Saturday, but this notice was altered.
The company confirmed that more than 4,000 passengers and 16 trains were affected. Bélanger elucidated that Via managed to secure 11 buses and some passengers were even transported by taxi, though she confessed that not all passengers travelling Friday managed to hop on a bus. A statement by Via on Friday said that “no alternate transportation is available and no service will be provided for trains leaving from Montreal to Toronto, Toronto to Montreal and Toronto to Ottawa.”
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