All the barbers at the shop were Muslims and they informed McGregor that their religion does not allow them to cut hair of a female, that is not ones immediate family member. Consequently, McGregor filed a human rights complaint stating that it was her right to get a haircut.
The head of the Ontario Human Rights Commission, Barbara Hall, explained that Canada is becoming more diverse than ever, and it is bringing rights into conflict. Barbara mentioned that “no right is absolute,” “So no right trumps another.” On the other hand, members of Muslim Association of Canada articulated their astonishment on the complaint being heard. A member of the association, Mohammed Hassan, asserted that “It is in the holy Koran, you are not allowed to cut the hair of a woman,” so “only a woman is supposed to cut the hair of another woman.”